Refund Policy

Last updated: 2026-11-05

Seven-day refund policy

All Rifflo paid purchases and subscription renewals have a 7-day refund window, measured from the time of the payment. Request a refund within that window and we will refund that payment in full.

This applies to Pro and Pro+ monthly subscriptions, Pro and Pro+ yearly subscriptions, and the one-time 30-day Pro pass. The same seven-day window applies to a subscription renewal. There is no separate 14-day annual-plan policy or 30-day pass refund window.

How to request a refund

Email support@voice-remover.com from the email address used for the purchase. Include your receipt or invoice reference, payment date, amount, and the payment you want refunded. Do not send a complete card number, password, or private audio recording to request a refund.

The request must reach us within seven calendar days after the charge. Our review or your bank's posting time does not shorten that request window. We will confirm the payment and tell you when the refund has been issued.

Refund delivery and paid access

Approved refunds are issued through Stripe to the original payment method, in the currency originally charged. A bank or card issuer can take additional time to display the refund. The seven days describe when to request a refund, not a guaranteed bank settlement time.

Refunded paid access is removed under the application's billing rules. Your own previously exported files remain on your device. If you do not want a future subscription renewal, also cancel renewal through Settings, Billing. A refund of a charge and cancellation of future renewal are separate actions.

Cancelling and one-time passes

Monthly and yearly subscriptions renew automatically until cancelled. You can manage an active subscription through your account billing controls. Cancelling renewal leaves access available for the period already paid for unless that payment is refunded.

The Pro pass is a one-time purchase for 30 days and does not renew automatically. Its refund-request window is still seven days from payment.

Failed tasks, incorrect charges, and your rights

A failed cloud task returns its processing allowance according to the job rules. This is separate from a refund of a paid purchase. Free tools do not create a payment to refund.

Contact support if you believe there was a duplicate or incorrect charge. We investigate billing errors separately. Nothing in this policy limits a refund or other remedy available under mandatory consumer law.

Contact

Billing and refund requests: support@voice-remover.com. The product is Rifflo at voice-remover.com; the merchant display name is voice remover.